January 25, 2023January 27, 2023asia, australia, personal, travel My AirAsia Fiasco: Missed Flight Connection & the AVA Chatbot I recently made my first post-COVID trip home to Perth. Everything was going well until my return flight back to Tokyo, booked with AirAsia. Read more
May 29, 2020January 27, 2023china, personal, travel A Tale of China Southern Airlines’ Kickass Customer Service China Southern offers free hotel stays for long layovers in Guangzhou, but I initially had no idea. Cue this tale of their kickass customer service. Read more